How UrtiMap handles your information
Last updated August 6, 2026.
Information used by UrtiMap
Your questionnaire, uploaded medical documents, facts extracted from those documents, answers to personalized questions, and AI-chat history are used to organize and review your case.
Service providers
Account information, case data, and private files may be stored in Supabase. Questionnaire answers, case materials, and document images may be sent through AnyModel to the selected AI model provider for processing. PDF pages are converted to images for extraction. AnyModel offers Ghost Mode for request and response retention; the selected model provider still receives the material needed to process the request. Cloudflare Turnstile may be used to protect the public questionnaire from automated abuse. Payment information is processed by the payment provider and is not stored directly by UrtiMap.
Local questionnaire draft
An unfinished public questionnaire may remain in your browser for up to seven days. The local draft is removed after the completed result is saved to your account.
Retention and deletion
Canceling or pausing paid access does not automatically delete your case or documents. This allows you to restore access to the same case later. The separate Delete my data action permanently removes medical cases, uploaded files, extracted document data, and generated results while leaving the sign-in account available. An individual case can also be deleted with all files associated with that case.
Medical disclaimer
UrtiMap provides informational support and helps you prepare for a conversation with a clinician. It does not provide a diagnosis, treatment plan, prescription, or emergency medical care. If you may be experiencing a medical emergency, call 911 or seek emergency care immediately.
Privacy questions or data requests: support@urtimap.com.
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